Urgent Network Maintenance - Jan 12th, 2017
Saturday, January 7, 2017
URGENT NETWORK MAINTENANCE - JAN 12TH, 2017 - 12.01 am ~ 06.00 am (CST TIME)
ThisÂ emailÂ is to alert you regardingÂ maintenanceÂ which our ISP's will be performing yearly networkÂ maintenance:
As per our multiple ISP's which are present in our data center in Oklahoma they would perform a plannedÂ maintenanceÂ on the network,
Below the detail outlining theÂ maintenance:
Start time: 12:00 AM (local time) 01/12/2017
End time: 06:00 AM (local time) 01/12/2017
Event Location: OK-DC1 & DC2
Exclude Location: CA, NY Location
ISP: Level3, Cogent, COX and FPL FIBERNET
Expected Outage/Downtime: 45-60 minutes
The purpose of this work is to apply and activate software module upgrades on code running on the edge routers per the manufacturer's recommendations.
During thisÂ maintenanceÂ window, you may experience up to two brief interruptions in service while we complete theÂ maintenanceÂ activities. However, due to the complexity of the work, your downtime may be longer. Customers may also see some re-convergence during theÂ maintenanceÂ window. Customers may experience latency and packet loss intermittently throughout the window.
Over the days following this initial upgrade, we will be upgrading code on redundant upstream routers. Our network operations engineers closely monitor the work and will do everything possible to minimize any inconvenience to you. If you have any problems with your connection after this time, or if you have any questions regarding themaintenanceÂ at any point, Please contactÂ email@example.com